Technical Support

Phone Support

Need installation assistance? Give us a call any time during our office hours and we'll give you a hand over the phone.

Toll Free

1-877-336-7797

Phone

1-514-255-4357

Online Support

After hours? or there's no time to give us a call? Post a support ticket and ask us your questions online.

Post a support ticket

Do you have an issue that you need some help with? Never fear - we are here to assist. The most efficient way to get the assistance you need it to submit a ticket so that we can route your request to the people who have the answers you are looking for.

TimeTechnical Support

Our office hours:


Sunday: Closed
Monday: 0830-1800 EST
Tuesday: 0830-1800 EST
Wednesday: 0830-1800 EST
Thursday: 0830-1800 EST
Friday: 0830-1800 EST
Saturday: 0900-1700 EST


Our office is closed on all statutory holidays.

Quick Guide:

Enter a Guide # to quickly download and review the latest revision.


 

Firmware History:

Enter a Service # to view the firmware update history.


 

[Download FlashLink Manager] FlashLink Manager

Download the latest version of the Windows FlashLink Manager to update the firmware on your module with the FLASH-LINK UPDATER. Compatible with all 32-bit and 64-bit versions of Microsoft Windows.

Getting Started

Introductory information regarding our products and services. If you are new to Fortin products this is the place to get started.

Products

Articles relating to the installation and programming of our products. These articles contain the latest information and cover special instances that are not covered in each of the products generic installation manuals.

Vehicles

Articles relating to vehicle information and manufacturer technical service bulletins. These articles contain special information that are not covered elsewhere on this website.