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9 Jan 2009

CAN-SL2 will program but vehicle will not remote-start (Configuration 15-16)

The support article applies to remote car starter installations with a CAN-SL2 on a General Motors vehicle using installation configuration 15 or 16.

Symptom

The CAN-SL2 will program but the remote car starter will fail to start the vehicle.

Cause

The Ignition and Accessory wire are connected to the incorrect wires at the BCM connector. There are several wires at the BCM connector that have the same color as the Ignition and Accessory wires and the incorrect wire is used to connect the Ignition and Accessory outputs from the remote car starter.

Solution

Preferred method: Disconnect the remote car starters Ignition and Accessory output from the BCM connector and connect them directly to the 6-pin plug at the ignition switch. Use a multimeter or computer safe test light to verify the correct Ignition and Accessory wires and connect the remote car starter connections accordingly.

Alternative method: Test all the wires at the BCM connector with a multimeter or computer safe test light that have the same color as the Ignition and Accessory wires. Verify which of these wires are the correct Ignition and Accessory wires and connect the remote car starter connections accordingly.

Affected Products

This FAQ relates to the following products.

CAN-SL2

Affected Vehicles

This FAQ relates to the following vehicles.

2008-2009 Buick Enclave
2006-2009 Buick Lucerne
2008-2009 Cadillac CTS
2006-2009 Cadillac DTS
2007-2009 Cadillac Escalade
2007-2009 Cadillac SRX
2007-2009 Chevrolet Avalanche
2006-2009 Chevrolet Cobalt
2007-2009 Chevrolet Equinox
2008-2009 Chevrolet Express
2006-2009 Chevrolet HHR
2006-2009 Chevrolet Impala
2004-2009 Chevrolet Malibu
2006-2007 Chevrolet Monte Carlo
2007-2009 Chevrolet Silverado
2007-2009 Chevrolet Suburban
2007-2009 Chevrolet Tahoe
2007-2009 GMC Acadia
2008-2009 GMC Savana
2007-2009 GMC Sierra
2007-2009 GMC Yukon
2008-2009 Hummer H2
2006-2009 Pontiac G5
2005-2009 Pontiac G6
2009 Pontiac G8
2006-2009 Pontiac Solstice
2007-2009 Pontiac Torrent
2007-2009 Saturn Aura
2007-2009 Suzuki XL7

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